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FAQ

CAN I CANCEL MY ORDER? 

We place material orders right away, so we do not allow cancellations or changes to your order once it has been placed. If the order has not been started yet we will try our very best to accommodate you. Email logantayjewelry@gmail.com with your order number, request, and first and last name. 

WHAT IS GOLD FILLED? 

Gold filled jewelry is a beautiful more affordable alternative to solid gold jewelry as it is a genuine layer of gold permanently bonded onto base metal with heat and pressure that contains 100+ times more gold than gold plated. 

HOW DO I CARE FOR MY JEWELRY? 

All of our jewelry is delicate and needs extra care and love. 

Clean your jewelry with warm sudsy water and pat dry with a soft cloth. Never rub it after washing as this can cause discolouring.

Keep your jewelry as dry as possible and away from humid areas. Store it individually in an air tight plastic bag and away from other metals. 

Take extra care around saltwater, chlorine, perfumes and lotions, as they can tarnish your jewelry faster. Avoid spraying oils or perfumes directly on jewelry. Remove before sleeping. 

If properly cared for your Logan Tay pieces will last you for years! 

WHY IS MY JEWELRY TARNISHING? 

All precious metals will tarnish with wear. To avoid tarnishing and prolong your piece do not wear your jewelry in the shower, working out, in the salt water and keep away from chemicals and oils. 

** Read our jewelry care section **

WHAT IS VINTAGE PIECES/ CHANEL PIECES MADE OF? 

Vintage and Chanel pieces are gold plated. Please use extra care with these pieces. Follow all care instructions above to keep the luster for as long as possible.